We ship majority of our products to Europe, North America and Canada. Currently we only ship our luxury air fresheners in the UK due to the nature of the product. If you wish to be notified first when they launch in your country, make sure to join the NOIR Newsletter at the bottom of the page.

We have a one day processing time subject to all NOIR orders. All orders orders placed before 12pm will be shipped out the next working day. Any orders placed after this time will be shipped out the working day after. Your order will then arrive 1-3 working days after that for UK orders and 7-14 working days for international orders depending on the location.

All of our orders come with tracked delivery. The courier should leave a picture of where the order was left and who it was left with. If you
still can not track it down, please contact our customer service team at orders@noir-store.co.uk and we will be happy to help.

We have a 28-day return policy, unfortunately if 28 days have gone by since purchase, we can not offer a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.
To start a return, you can contact us at orders@noir-store.co.uk. If your return is accepted, we’ll send you the address and instructions for postage. The cost of shipping will be covered by the customer. Items sent back to us without first requesting a return will not be accepted.
Please note if you receive a refund, the cost of our shipping will be deducted from your refund.

We work with a variety of courier partner to ensure our customers receive the best service and rates. Depending on location, we will either use Royal Mail or DPD who both offer a tracked delivery service.

After ordering, you will receive a confirmation including all of your tracking information. You can track it either here on our website on the track my order page or on our delivery partners website.

Yes we do, we have 30 day satisfaction guarantee, if youhave any issues please contact our customer service team at orders@noir-store.co.uk and we will be happy to help.

Majority of our goods are currently one time use and are thoroughly quality checked. We do offer lifetime warranties on our aroma diffuser and fragrance bar.

Please contact our customer service team at orders@noir-store.co.uk and we will be happy to help.

We offer a variety of bundles at NOIR giving you variety as well as getting you big savings. Just click on the “build a bundle” link in our menu and build your perfect set.

Over 50,000 car and fragrance lovers have now fallen in love with our luxury fragrance products because of how good they smell! Our fragrances are designed to replicate similar notes and luxury quality that you would find in designer fragrances not air fresheners. We do have to make an important disclaimer however. NOIR products do not intend to infringe on manufacturer’s and designer’s names and trademarks. Names used in describing scents are used purely to provide customer’s with an idea of the scent notes and not to impersonate said fragrances and mislead customers. NOIR products are not exact copies nor does NOIR represent them as original therefore they do not violate any copyright laws. NOIR’s interpretation of these scents have been formulated through different chemical analysis and reproduction. NOIR is not affiliated with the manufacturers and designers. Name trademarks and copyrights are properties of their respective manufacturers and/or designers nor is our website sponsored, associated or affiliated by any of the owners of said trademarks/copyrights.

It really depends on you. All of our products will make your car smell incredible but have unique features that make them different which you can ready about on their product pages. If I were you I would get them all...

Yes! we have been featured in 3 issues of the Top Gear magazine which was truly a humbling experience for us as a company and it’s all thanks to our amazing customers.

It changes depending on the products you are using but one of the many reasons why people love NOIR is because our products are up to 5x longer lasting than any equivalents on the market.